Originally by: Lord XSiV

---

Originally by: Pserad Pserad

---

Edited by: Pserad Pserad on 04/04/2011 23:03:13
I am not condoning the botters, but I'm betting that many of the people who will be banned as casual bots aren't doing it to sell ISK, they are just trying to supplement income for their main accounts. Coming down hard on these enthusiastic players, who may pay to run 2 or more accounts is going to start hurting CCP's wallet when they drive those players away.

I'm also concerned that overzealous punishment of suspected botters is going to drive away innocent miners. I can't think of how many times I've setup 2 or 3 computers for some long-term mining in a quiet spot while I worked, and don't bother checking local or replying to convos for hours at a time. It's easy, boring as hell, and doesn't require much attention as I'm taking care of business. I can see how some people would assume I was botting and probably petitioned, and if I ended up getting a 14 day ban without any chance to plead my case or defend myself, I would certain cancel all 6 of my accounts. It's a slippery slope, and CCP needs to make sure they know where the line is.

---

Just make sure you pay with a credit card - if banned then perform your rightfully given chargeback to be refunded the funds for failure of CCP to provide services.

Happens all the time in the entertainment industry and, especially in particular, online gaming.

And before you get all giddy happy about some bs EULA that only has the authority in a domain that runs a bunch of pixels, contact your credit card company yourself and ask them about how to deal with merchants who fail to provide services. Regardless of what CCP says, or any other merchant for that matter, if they fail to provide exactly what they are selling to the satisfaction of the customer then the customer is entitled to a refund.

It's the beauty of the credit system; the customer is always right especially these days. The credit card companies are more interested in keeping the card holders rather than the merchants seeing as it is the card holder they make more money off of. No merchant is going to risk losing their ability to accept credit cards online as that would be suicide.

Also, with how the chargeback system is set up the more chargebacks a merchant has filed against them, the higher their processing fees will be. Most likely CCP is only testing the waters out here with plex botters and not real paying customers so the risk is relatively low as plex players have no recourse. Hence the reasoning to protect yourself by using a credit card to pay for your time. Ninja, you may want to add that as a statistic to find out - how many banned pay via plex.

---